Last Updated: 31st July 2026

​

Perfect Space Home Organisation is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website or use our services.

By using our website, you agree to the practices described in this Privacy Policy.

​

Who We Are

Perfect Space Home Organisation provides professional home organisation, decluttering, moving support, online coaching, workshops and related services.

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Email: lauren@perfectspacehomeorganisation.com

​

What Information We Collect

Depending on how you interact with us, we may collect:

​

Information you provide directly

• Name

• Email address

• Telephone number

• Information submitted through our contact form

• Booking enquiry details

• Information you provide during consultations

• Testimonials or reviews (with your permission)
   

Payment Information

Payments may be made by:

• Bank transfer

• Cash

• Secure online payment through our website using Stripe

We do not store your full payment card details.

​

Marketing Information

If you subscribe to our newsletter or marketing emails, we collect your email address and any preferences you provide.

​

Website Usage Information

When you visit our website, we may automatically collect information including:

• IP address

• Browser type

• Device information

• Pages visited

• Time spent on our website

• Referring website

• Cookies and similar technologies
   

How We Use Your Information

We use your information to:

• Respond to enquiries

• Arrange consultations and bookings

• Deliver our services

• Process payments

• Send appointment confirmations

• Communicate about your project

• Send newsletters and marketing communications (where you have opted in)

• Improve our website and services

• Monitor website performance

• Comply with legal and regulatory obligations
   

Our Legal Basis for Processing

Under UK GDPR, we rely on one or more of the following lawful bases:

• Your consent

• Performance of a contract

• Legitimate interests

• Compliance with legal obligations
   

Marketing

We will only send marketing emails where you have chosen to receive them.

You can unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us directly.

​

Cookies

Our website uses cookies and similar technologies to:

• Improve website performance

• Understand how visitors use our website

• Remember your preferences

• Help improve your browsing experience

You can manage or disable cookies through your browser settings. Some website features may not function correctly if cookies are disabled.

​

Website Analytics

We may use website analytics tools to understand how visitors use our website. These tools collect anonymous information such as:

• Pages viewed

• Time on site

• Device type

• General location

• Referral source

This helps us improve our website and the services we provide.

​

Third-Party Services

We may use trusted third-party providers to help operate our business and website. These providers may process personal information on our behalf where necessary.

Examples include:

• Website hosting

• Payment processors

• Email marketing platforms

• Booking systems

• Analytics providers

• Customer relationship management systems

• Video conferencing platforms

• Cloud storage providers

• Social media platforms

These providers are only given access to the information necessary to perform their services and are expected to protect your personal data.

​

Sharing Your Information

We do not sell your personal information.

We may share your information where necessary with trusted service providers or where required by law.

​

Data Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse or disclosure.

While we take every reasonable precaution, no online system can ever be guaranteed to be completely secure.

​

How Long We Keep Your Information

We only keep your personal information for as long as necessary to:

• Provide our services

• Meet legal or accounting obligations

• Resolve disputes

• Maintain business records

When information is no longer required, it will be securely deleted or anonymised.

​

Your Rights

Under UK data protection law, you have the right to:

• Access your personal information

• Request correction of inaccurate information

• Request deletion of your information (where applicable)

• Restrict processing

• Object to processing

• Withdraw consent at any time

• Request a copy of your personal data

• Lodge a complaint with the Information Commissioner's Office (ICO)
   

Children's Privacy

Our website and services are intended for adults and are not directed at children under the age of 18.

We do not knowingly collect personal information from children.

​

Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites. We encourage you to read their privacy policies before providing personal information.

​

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements or website functionality.

The latest version will always be available on our website, and the "Last Updated" date will be amended accordingly.

​

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact:

Perfect Space Home Organisation

Email: lauren@perfectspacehomeorganisation.com

​

Complaints

If you are unhappy with how we have handled your personal information, you have the right to lodge a complaint with the Information Commissioner's Office (ICO).

Website: https://ico.org.uk

We would, however, appreciate the opportunity to address your concerns before you contact the ICO, so please contact us first wherever possible.